New membership registration
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Please register according to the link destination information.
https://ticket.tickebo.jp/register/terms.html?locale=en -
To apply for or purchase a ticket, you must register as a member of the ticket board (free of charge).
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Membership registration is free. There are no admission fees, annual fees, or registration fees.
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This email will be automatically sent to your registered email address.
If you do not receive the email within 30 minutes, please check the following points.
If you do not receive an email within 30 minutes, please check the following points.
*If you have entered your email address incorrectly, such as with spaces or in the wrong case, you may not receive the email.
If you have any questions, please register again.
If you have any questions, please do not hesitate to contact us.
If you have any questions, please feel free to contact us.
Please set your smartphone to accept domain names and allow the domain name "@tickebo.jp" to be received before registering as a new member.
*You can also register with a PC or free email address (such as Gmail or Yahoo! Mail). -
Please note that only one ticket board membership can be registered per person.
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You will need to register as a member of the ticket board (free of charge) in order to apply for and purchase tickets.
Deadline for membership registration
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As stipulated in Article 6 (Cancellation of Membership) of the Membership Agreement, the membership validity period is indefinite unless otherwise requested by the member.
In the unlikely event that a member uses their user ID fraudulently or the company deems them to be inappropriate as a member, they may be forced to cancel their membership.
About Personal Information
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Please see "Privacy Policy" for Boardwalk Inc.'s policy on handling personal information.
About Member Registration Information
Changing your registration information
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You can log in to "my page" of ticket board and change your registered information from "Member Information".
You can also change your e-mail address and password due to a change in your phone model. Please make sure to register with the information of the person who will be attending the event. -
If you have made a mistake in entering your First Name, Last Name, Date of Birth, or Gender, please cancel your membership and register again.
In the event that you are unable to cancel your membership, please contact the Information Center. -
【Q11】I registered as a member, but I did not receive the "Temporary Membership Registration Notice" email.
This email will be automatically sent to your registered email address.
If you do not receive the email within 30 minutes, please check the following points.
If you do not receive an email within 30 minutes, please check the following points.
*If you have entered your email address incorrectly, such as with spaces or in the wrong case, you may not receive the email.
*If you have any questions, please register again.
*If you have any questions, please do not hesitate to contact us.
*If you have any questions, please feel free to contact us.
*Please set your smartphone to accept domain names and allow the domain name "@tickebo.jp" to be received before registering as a new member.
You can also register with a PC or free email address (such as Gmail or Yahoo! Mail). -
Please log in to "my page" of the ticket board and go to "Member Information" to complete the procedure.
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Please log in to "my page" of the ticket board and go to "Member Information" to complete the procedure.
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【Q14】The old kanji characters are not displayed and I registered with the new ones. Is there any problem?
If the old kanji is not displayed, please register with the new kanji as it is.
Please contact ticket board information center listed on the reception page of each performance if you need to confirm your identity. -
Please log in to "my page" of the ticket board and go to "Member Information" to complete the procedure.
The following information can be changed
-Last name
-Last name in furigana (two-byte characters)
-Email address
-Cell phone number
-Home phone number
-Password
-Address
-Occupation
-E-mail magazine registration/unsubscription
The following information cannot be changed
-Name of your name
-Your first and last name
-Date of birth
-Gender
If there is a mistake in the information that cannot be changed, please take the following actions.
【If you have applied or been designated as a companion】.
Please contact ticket board information center.
If you have not applied for anything or have not been designated as a companion.
Please cancel your membership and re-register with the correct information.
Withdrawal of membership
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If you wish to cancel your membership, you can click HERE to cancel your membership.
Alternatively, please contact ticket board information center. -
If you have a ticket for which the performance date has not yet arrived, or if you have been designated as a companion, you will not be able to cancel your membership.
Please complete the withdrawal procedure after the performance. -
Please note that you may receive e-mails for about two weeks after withdrawal, as the e-mails are set up a few days before they are sent.
About my page
About my page
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You can check your application and purchase history, your application status, payment status, ticketing status, and lottery results of advance reservations on "my page".
You will need to log in with your user ID and password to view the information.
(The period during which you can check your application and purchase history is subject to change without notice. (Please note that the period during which you can view your application and purchase history is subject to change without notice.
You can check your application status.
Check your payment status.
Check your ticketing status.
Confirmation of your payment status
Confirmation of lottery results for advance reservations, etc.
Confirmation of purchase history
Download electronic tickets
Download electronic tickets / Distribute electronic tickets / Cancel distribution
Confirmation/modification of customer's registered information
About Login
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The email address, SMS-authenticated mobile number, or password you entered may be incorrect, so please double check the information you entered. If your password is incorrect, please go to the "If you have forgotten your password?"
If your password is incorrect, please go to the "If you have forgotten your password" section of the login page and enter your registered e-mail address.
We will send you an email with a link to change your password to the address you entered.
The email will be automatically sent to your registered email address.
However, if you do not receive the email within 30 minutes, please check the following points
If you do not receive the e-mail within 30 minutes, please check the following
If the email address you entered contains spaces or is in the wrong case, the email may not be delivered.
Please make sure that your email address is not set to reject emails from computers.
There is a possibility that you have set your email domain to reject emails from computers.
Please set your smartphone to receive e-mails from the domain name of "@tickebo.jp" and then register as a new member. -
Go to "If you have forgotten your password" on the login page and enter your registered e-mail address. An email with a link to change your password will be sent to your registered email address.
About Logging Out
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Click on the "≡" button at the top of the screen and click on the "Logout" button at the bottom of the screen, or close the page and you will be automatically logged out.
If you have a problem with your browser, please contact us.
About Application
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Please note that you cannot change the details of your application. In addition, if you are selected in a lottery for an advance reservation but do not complete the payment, you may not be able to receive future advance reservations.
This may cause inconvenience to other customers who have applied, so please apply only upon careful consideration.
No changes or cancellations will be accepted after the application has been completed under any circumstances. Please note that no refunds will be made even if you do not show up on the day. -
A confirmation email will be sent to your email address upon completion of your application.
However, if you have changed your e-mail address to a different e-mail address from the one you have registered, or due to poor signal conditions, the e-mail may not arrive or may be delayed. Please check your "Application and Purchase" in "my page" as well. -
Please login to "my page" and change your e-mail address in "Member Information".
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We are sorry, but you will need a smartphone that is compatible with the ticket board to apply for and purchase electronic tickets.
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Even if you do not have a cell phone, you still need to register as a member of the ticket board (free of charge).
Please create a free email address such as Gmail or Yahoo! Mail, and then register as a member using a computer, iPad, tablet, or smartphone that can be used under a Wi-Fi environment.
Please register a cell phone number that can be used to contact you or your family members. -
When you purchase two or more tickets, you can specify the person who will watch the performance with you at the time of application. The person you specify must also be a ticket board member.
The details of how to designate a companion will vary depending on the performance.
For more information, please refer to the application page of the applicable artist. -
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【Q29】Can I apply for the service using a conventional cell phone such as feature phone/Galapagos cell phone?
Feature phones (Galapagos cell phone) are not part of the recommended viewing environment. Therefore, you may not be able to view some pages, apply for tickets, or download and display e-tickets. If you have any questions, please feel free to contact us. -
We are sorry, but we are currently not accepting applications by phone.
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The method of support varies depending on each performance.
Please refer to the artist's page for details. -
The method of support differs depending on each performance.
For more information, please check the page of each artist. -
The method of application differs depending on each performance.
For more information, please check the page of each artist. -
The method of application differs depending on each performance.
For more information, please check the page of each artist. -
The method of receiving tickets differs depending on each performance.
Please check the application page of the applicable artist. -
The method of accepting tickets differs depending on each performance.
Please check the application page of the applicable artist.
Announcement of results of the lottery.
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If you do not receive an email with the lottery results, please check the lottery results from "my page" under "Application and Purchase.
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Please check the result of the lottery from "my page", "Application and Purchase".
The lottery result will be sent to your registered email address on the ticket board.
If you do not receive the email due to email settings or delays, please check from "my page".
About payment and receipt
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Applications received after the payment deadline will be automatically cancelled.
If your application is cancelled after the payment deadline even though you have been selected in the lottery for an advance reservation, you may not be able to receive future advance reservations. Please be sure to make your payment before the deadline, as it may cause inconvenience to other customers who have already applied. -
Applications received after the payment deadline will be automatically cancelled.
If your application is cancelled after the payment deadline even though you have been selected in the lottery for an advance reservation, you may not be able to receive future advance reservations. Please be sure to make your payment before the deadline, as it may cause inconvenience to other customers who have already applied. -
This service is available at Seven-Eleven, Lawson, FamilyMart, Mini-Stop, Daily Yamazaki, and Seicomart nationwide.
The procedure differs depending on the convenience store. Please refer to the following for the procedure.
You will be informed of your payment agent number by e-mail after the application is completed in the case of first-come, first-served applications, or after the winners are determined in the case of lottery applications. (Please note that the above e-mail will not be sent to those who are not selected in the lottery.
2. You can check your payment agent number from "my page" under "Application and Purchase".
If you do not receive an email regarding your payment, please check your account number in "my page" under "Application/Purchase".
If you do not receive an email regarding your payment, please check your payment history in "my page".
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Credit cards cannot be changed or cancelled after the application is completed.
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【Q43】I have completed the payment procedure, but I have not received an email of the completion of payment.
Please make sure that the email address you entered during registration is correct.
If you are using a domain name receiver, please allow the reception of "@tickebo.jp".
Please make sure that your spam filter setting is not set to "High" or "Strong".
Please make sure that your spam mail is not being sent to your spam folder.
Please log in to "my page" and check your "Application and Purchase". -
In the case of convenience store payment, it may take a few days to confirm your payment.
Once the payment is confirmed, we will send you a "Payment Completion Email" to your email address. Please check your order history in "my page". -
We are sorry. The payment method selected at the time of ticket application cannot be changed.
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Credit card changes or cancellations cannot be made after the application or payment has been completed.
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The payment method available at each convenience store is different.
Please contact each convenience store for more information. -
The method of correspondence differs depending on each performance.
For more information, please check the artist's page. -
You can find the number required for payment at convenience stores in "my page" under "Application and Purchase".
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1.We will send you the storage agent number required for payment by e-mail after the application is completed in the case of first-come, first-served applications, or after the winners are determined in the case of lottery applications. (Please note that the above e-mail will not be sent to those who are not selected in the lottery.
2. You can check your payment agent number from "my page" under "Application and Purchase".
If you do not receive an email regarding payment, please check the storage agent number from "my page" under "Application/Purchase". -
Receipts can be issued from Ticket Board My Page, and the issuance period is one year from the day after the payment completion date.
*If you purchased tickets by paying at a convenience store, please inquire at the store where you made the payment.
*The recipient's name on the receipt will be left blank. Please fill in your personal or company name after printing.
*The issued amount will be the total amount paid, and it cannot be issued in installments.
*Multiple payments cannot be combined into a single receipt.
*This is no different from a conventional receipt in that it certifies the contents of the receipt, as an electronic document, it is not subject to stamp duty even when printed.
*Please check in advance whether you can use the forms printed from the website for expense settlement, etc.
▼ Receipt Issuance Procedure
(1) Access the ticket board My Page.
(2) Select the relevant performance from the purchase list in the "Application" tab.
(3) Click the "Receipt Issuance" button at the bottom of the application details page.
(4) The receipt will be displayed. If you want to print it, click "Print."
About ticketing (download)
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In principle, we will send you an email with ticketing information to your registered email address after the completion of payment (or after application or selection for free performances) and before the performance date, but the email may be sent a few days before the performance.
*In the event that you do not receive an email within a few days before the performance, please log in to "my page" and go to "Ticket Selection/Distribution and Confirmation" to check if the ticket has already been issued. -
Please click on the URL shown in the email and follow the instructions to download the [QR Code Ticket].
You can also select and distribute your seats from "my page". -
Most smartphones display a menu when you press and hold an image (QR code).
Press "Save Image" to save the QR Code in "Gallery" or "Photo". (The name of the destination varies depending on the model.) -
Please download the QR CODE on a compatible device.
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If you do not receive an email regarding ticketing even a few days before the performance, please log in to "my page" and check if the ticket has already been issued in "Ticket Selection/Distribution and Confirmation".
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Please download the QR CODE on a compatible device.
*SSL (Secure Sockets Layer) communication is a technology that encrypts communication on the Internet, and by using SSL communication, communication between the user's browser and the server is encrypted to prevent data eavesdropping, spoofing, and tampering by third parties. -
There may be a ticket counter at the venue on the day of the performance for those who do not have a smartphone, or paper tickets may be issued by mail, or you and your companion may need to have a smartphone to enter the venue.
For more information, please contact the Information Center.