Our company acquires and manages a variety of corporate information and a large amount of personal information in the business of selling tickets for various events such as music, sports, movies, theater, etc., and selling digital content. As a corporate responsibility for conducting these business activities, we will develop and operate internal systems to protect personal information, implement, maintain, and improve them, and protect personal information based on reliable management systems and safe management procedures. General operations and handling are required. Furthermore, compliance with laws such as the Personal Information Protection Act is our basic corporate philosophy, and we believe that the trust and support of our customers is the most important factor for further corporate development.We manage personal information appropriately and comply with customer requests. We recognize that it is our mission to use it. To this end, we have formulated a "Personal Information Protection Policy", always keeping in mind the following matters, thoroughly disseminating this information to our executives, employees, and all parties involved in our business, and striving to appropriately protect personal information in accordance with this policy.
- We clearly define the purpose of use within our legitimate business scope, and acquire, use, and provide personal information in a fair and appropriate manner to the extent necessary to achieve that purpose. In addition, we will prohibit and take measures to prevent use for other purposes.
- We will comply with laws and regulations regarding the handling of personal information, guidelines established by the government, and other norms, and fulfill our social responsibilities.
- We will take measures to prevent and correct the leakage, loss, or damage of personal information handled by our company, including organizational, technical, and employee training.
- We will establish a point of contact for complaints and consultations, appoint a person in charge, and respond promptly .
- We will develop, operate, and maintain an internal system for the protection of personal information, regularly inspect and review the status of compliance, and strive for continuous improvement in response to changes in the social and internal environment.
Last updated : April 30 , 2024
Shigehiro Nishi, President and Representative Director
Contact for inquiries, complaints, and consultation regarding the personal information protection policy, personal information protection management system, and handling of personal information
Contact us: Please contact us here (https://support.tickebo.jp).
About “Purpose of use of personal information”
- Personal information obtained other than directly in writing: Personal information entrusted by the customer
- purpose of use
- To carry out commissioned work
- To examine technical capabilities and fulfill contracts
- To conduct business communications
About “Personal Information Subject to Disclosure”
Regarding "Personal Information Subject to Disclosure," our company will make the following matters available to the person in question:
- Business name or name: Boardwalk Co., Ltd.
- Personal information administrator's name or job title, affiliation, and contact
information Company information: Click here (https://boardwalk-inc.jp/company/)
Inquiries: Contact us from here (https://support.tickebo.jp) please.
*If you need our phone number, please let us know using the form above. We will notify you by email without delay based on your request.
- Purpose of use of personal information subject to disclosure
- Personal information to be disclosed regarding members as indicated in the purpose of use of personal information.
- Disclosure of personal information regarding business partners
- Necessary business communications, business negotiations, etc.
- Supplier information management, payment/income processing
- Personal information subject to disclosure regarding those who wish to join our company
- Contacting job applicants
- Recruitment management at our company
- Personal information to be disclosed regarding employees
- To perform human resources and labor management operations
- To perform payroll and social insurance operations
- For business communications and emergency communications
- Where to make a complaint
Please see the personal information administrator and contact information in the previous paragraph 2.
- Regarding procedures for responding to “requests for disclosure, etc.”
- Address for requests for disclosure, etc.
Boardwalk Co., Ltd., 4th floor, Yushin Building Main Building, 3-27-11 Shibuya, Shibuya-ku, Tokyo
Information security officer
- "Request for Disclosure, etc."
If you wish to make a request for disclosure, etc., we will accept your request for disclosure, etc. here (https://support.tickebo.jp) .
- To confirm your identity, please reply to the email address entered when submitting the above inquiry form as shown below, and as a general rule, confirm your name and address. For agents other than the principal, we will accept a copy of the power of attorney and driver's license (if you have a permanent address, please mark it in black) by mail to confirm the identity .
- Related to notification or disclosure of purpose of use : 1,650 yen (tax included)
- Other notes regarding requests for disclosure, etc.
- We may not be able to respond to your request for disclosure, etc. if it is not required under the Personal Information Protection Act or if the prescribed documents are incomplete.
- Personal information obtained in response to a request for disclosure, etc. shall be handled only to the extent necessary to respond to the request for disclosure, etc.
- It may take some time to respond.
- Please note that as a result of a request to stop using or erasing personal information to be disclosed, or to stop providing it to a third party, you will no longer be able to use the services, etc. related to the personal information to be disclosed.