Which phones are compatible with the digital ticket service?
To use our service, your mobile phone must be able to
- Access websites
- Establish SSL sessions
- Display and save images
When should I download my digital ticket?
In principle, please download and save your digital ticket on your mobile phone before leaving for Japan.
If you choose to download your ticket in Japan, please check beforehand that your mobile phone can do the following in Japan.
- Data roaming
- Connect to wi-fi
Please note that you will be responsible for any communication fees that may apply.
Can I attend an event with a printed version of my ticket?
Digital tickets that are printed on paper or presented on devices other than mobile phones will be deemed invalid.
Please download your ticket on your mobile phone, save it, and bring it with you on the day of the event.