ticket board

To users who are using a QR code ticket to enter an event

Please read the following before attending your event so that we can ensure that all of the attending customers can enter the venue smoothly on the day.
If you have downloaded your ticketc
If you cannot save the ticket as an image or save the entire web page
How to read your ticket at the entrance
If you have a protective sticker over your mobile phone screenc

If you have downloaded your ticketc
When you have downloaded your QR code ticket, please save it on your mobile phone as an image, or save the entire web page.
* Please be prepared to display the QR code at the venue on the day of the event.

If you cannot save the ticket as an image or save the entire web page
The method of displaying the code on your screen will differ depending on each mobile phone. Please contact your mobile phone company or manufacturer for more information. If you cannot save the QR code as an image or save the entire web page, be sure to login to your My Page and display the QR code ticket from our site, before arriving at the entrance.
To do the above, your mobile phone must be capable of data roaming or connecting to wi-fi networks in Japan. Please note that you will be responsible for any communication fees that may apply.
* On the day of the event, the reception may be hard to get due to network congestion.
* The QR code may not be read properly if the backlight is turned off, if your screen is wet with rain, or if the QR code is not properly displayed on the screen.

How to read your ticket at the entrance
You can enter the event venue by displaying your QR code ticket on your mobile phone, and holding it above the window of the QR code reader located at the entrance.
* Please have the QR code displayed on your mobile phone before you approach the entrance.
* The QR code may not be read properly if the backlight is turned off, if your screen is wet with rain, or if the QR code is not properly displayed on the screen.
* The QR code may not be read properly if you press your mobile phone down onto the reader.
>> Image of QR code being read

If you have a protective sticker over your mobile phone screenc
The QR code may not be read properly if you have a placed a sticker on your screen to prevent scratches and peeping (a protective sticker etc.).
Please note that we may ask you to temporarily remove the sticker (protective sticker etc.) to get a better reading of your ticket.

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