Important Reminder from the Organizer

Ticket board sells tickets on consignment from event organizers.
The following is an important reminder from the organizer regarding events.
Please be sure to read it through.

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Check the time, date and seat type when purchasing your ticket. No changes are permitted after purchase.
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Every digital ticket can only be used once. If the ticket specifies a date and time, it is only valid for those dates/times only. Tickets for events held for a given period of time such as exhibitions and movies are valid during that time only, and only at the specified venue. Season tickets are valid only during the period specified.
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Digital tickets for mobile phones will not be reissued in any circumstance (misplaced, burned, damaged etc.)
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Retain your digital ticket until the end of the event.
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Note that part of the featured event is subject to change without prior notice.
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Exchanging or refunding of tickets is not permitted unless the event held on the specified date and time is cancelled due to force majeure.
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Refunding of tickets for events cancelled due to force majeure will take place at a specified venue for a specific time only. However, misplaced/burned/damaged etc. digital mobile phone tickets will not be refunded.
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Travel expenses incurred for cancelled or postponed events will not be compensated for. Only the ticket price will be refunded.
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We reserve the right to deny admission of persons who disobey the instructions or warnings issued by staff at the venue, and to restrict admission once the event has started.
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The organizer will not be held responsible for any accidents that occur as a result of persons disobeying the instructions or warnings issued by staff at the venue.
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Unless authorized, audio, visual, or audiovisual recording equipment, alcohol, and dangerous articles are strictly prohibited.
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Please use public transport when attending an event.
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Other restrictions may apply depending on the event, the venue, the ticket, or coupons. Please follow the relevant instructions.
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Reselling of tickets for commercial purposes is strictly prohibited under any circumstances.
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Note that resold tickets will be deemed invalid, and the ticket holder will be denied admission.
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The organizer will not be held responsible for any problems that occur regarding resold tickets.
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We reserve the right to refuse the entry of members of organized crime groups.
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Guests attending events are advised that cameras, recorders, and like articles will be strictly prohibited from the facility. All guests may be subject to search of their person and/or possessions. Patrons with prohibited articles will be turned away. Enforcement will be without exceptions.
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Contact information for inquiries regarding specific events is available on the Event Details page on the ticket board website.

[If your ticket is eligible for a refund]
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Instructions regarding refund will be sent via ticket board and by email.
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If the organizer is refunding your ticket, follow the procedures provided by them.
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Even if the venue is refunding your ticket, you will only be refunded for the price of the ticket. We cannot refund the service charge separately once you have refunded your ticket at the venue.

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