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Check the time, date and seat type when purchasing your ticket. No changes are permitted after purchase.
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Every digital ticket can only be used once. If the ticket specifies a date and time, it is only valid for those dates/times only. Tickets for events held for a given period of time such as exhibitions and movies are valid during that time only, and only at the specified venue. Season tickets are valid only during the period specified.
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Digital tickets for mobile phones will not be reissued in any circumstance (misplaced, burned, damaged etc.)
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Retain your digital ticket until the end of the event.
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Note that part of the featured event is subject to change without prior notice.
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Exchanging or refunding of tickets is not permitted unless the event held on the specified date and time is cancelled due to force majeure.
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Refunding of tickets for events cancelled due to force majeure will take place at a specified venue for a specific time only. However, misplaced/burned/damaged etc. digital mobile phone tickets will not be refunded.
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Travel expenses incurred for cancelled or postponed events will not be compensated for. Only the ticket price will be refunded.
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We reserve the right to deny admission of persons who disobey the instructions or warnings issued by staff at the venue, and to restrict admission once the event has started.
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The organizer will not be held responsible for any accidents that occur as a result of persons disobeying the instructions or warnings issued by staff at the venue.
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Unless authorized, audio, visual, or audiovisual recording equipment, alcohol, and dangerous articles are strictly prohibited.
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Please use public transport when attending an event.
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Other restrictions may apply depending on the event, the venue, the ticket, or coupons. Please follow the relevant instructions.
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Reselling of tickets for commercial purposes is strictly prohibited under any circumstances.
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Note that resold tickets will be deemed invalid, and the ticket holder will be denied admission.
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The organizer will not be held responsible for any problems that occur regarding resold tickets.
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We reserve the right to refuse the entry of members of organized crime groups.
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Guests attending events are advised that cameras, recorders, and like articles will be strictly prohibited from the facility. All guests may be subject to search of their person and/or possessions. Patrons with prohibited articles will be turned away. Enforcement will be without exceptions.
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Contact information for inquiries regarding specific events is available on the Event Details page on the ticket board website.
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